On behalf of GENERAL ELECTRIC Power Controls Polska, I wish to thank Mr. Wojciech Muszyński for his co-operation on the implementation of a database for the Maintenance Department of Zakłady Aparatury Elektrycznej (electric equipment works) “ELESTER” in Łódź.
The implementation of the “Maintenance Database” has significantly improved the work of the department which I am in charge with. The most important benefits our department has gained as a result of the implementation are:
- better internal communication
- shortening of average time of waiting for a repair
- automatic generation of reports on the department’s work
- improvement of the department’s work with respect to periodic check-ups
Particular attention should be drawn to the periodic check-up module referred to in the last subparagraph. This module has been adapted to the ISO 9002 quality management system implemented within the company, which the other firms failed to provide in their offers.
I would like to reiterate my gratitude and wish both you and us further equally fruitful cooperation in the future.
Z.A.E. “ELESTER” Chief Engineer